Generally, the best place to start with questions is with a trusted supervisor, director or department chief (note: under certain circumstances, specific UCLA employees are required to report discrimination and harassment to in an investigative office; see section VII.A.)
Beyond these contacts, you may be looking for an informal, anonymous and/or confidential setting to seek advice, share concerns, or submit a report to an investigating body.
Confidential and/or anonymous resources are marked in orange.
Available help lines include:
If you are experiencing a potentially life-threatening emergency, call 911.
The following screening and dialogue programs are designed to provide you with an opportunity to informally check in with a counselor and dialogue anonymously about how you are feeling at this moment in time.
By submitting an adverse event or near-miss event in SOFI, you are providing key information about variances in patient care that are often associated with care processes and systems. We can learn from those variances and improve processes and systems to prevent future similar occurrences.
Utilize the hotline to anonymously report unlawful acts such as corruption, bribery, theft or misuse of University property, fraudulent claims, fraud, coercion, willful omission to perform duty, economic waste, gross misconduct, gross incompetence or gross inefficiency; or any condition that may significantly threaten the health or safety of employees or the public.
There are a few different options, depending on your specific concern or experience. You may want to discuss the interaction with a trusted source, report it, or seek counseling.
Matters include, but are not limited to: HIPAA, clinical research, conflicts of interest, vendor relations, gifts and entertainment, credentialing, coding and billing, cost reports, information security, record keeping, fair competition, state and federal health care and research laws and regulations, and more.
An impairment is defined as: "Any condition or behavior, regardless of cause, which interferes with the Member's ability to function as normally expected. Impairment or compromise may exist in one or multiple domains, including, but not limited to, psychomotor activity and skills, conceptual or factual recall, abstract thought processes, judgment, attentiveness, demeanor, and attitudes as manifested in speech or actions. Major symptoms of impairment or compromise may include declining work performance as manifested by repeated behaviors including decreased concern for patient wellbeing, unavailability, missed appointments, unexplained absences, incomplete medical records, poorly communicated medical orders, and withdrawal from hospital or other professional activities. Additional indications may be lapses in judgment, inappropriate relationships, boundary violations, signs or behavior related to intoxication, self-medication, or utilization of controlled substances, or misuse of alcohol. Change in character or personality, bizarre or embarrassing behaviors, deteriorating personal hygiene, and mood swings are further accompaniments of impairment or compromise. Compromise can also include excessive unprofessionalism; as indicated by behaviors including but not limited to, failure to return pages, repeated reports of poor or disrespectful communication, and harassing or aggressive behavior."
*Impairment is defined below.
*An impairment is defined as: "Any condition or behavior, regardless of cause, which interferes with the Member's ability to function as normally expected. Impairment or compromise may exist in one or multiple domains, including, but not limited to, psychomotor activity and skills, conceptual or factual recall, abstract thought processes, judgment, attentiveness, demeanor, and attitudes as manifested in speech or actions. Major symptoms of impairment or compromise may include declining work performance as manifested by repeated behaviors including decreased concern for patient wellbeing, unavailability, missed appointments, unexplained absences, incomplete medical records, poorly communicated medical orders, and withdrawal from hospital or other professional activities. Additional indications may be lapses in judgment, inappropriate relationships, boundary violations, signs or behavior related to intoxication, self-medication, or utilization of controlled substances, or misuse of alcohol. Change in character or personality, bizarre or embarrassing behaviors, deteriorating personal hygiene, and mood swings are further accompaniments of impairment or compromise. Compromise can also include excessive unprofessionalism; as indicated by behaviors including but not limited to, failure to return pages, repeated reports of poor or disrespectful communication, and harassing or aggressive behavior."
